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PRICES & RENTAL INFORMATION

Prices

Please note:

• Rental basis: per calendar day
• Minimum rental period 5 days
• Rates are GROSS, include 12.5% GST
• Rates exclude all Excess Reduction Options
• Rates are subject to change without notice

Rental Information

Valid 01Apr02-31Mar03

INCLUDED IN RATES

• Unlimited kilometres
• Pre-Hire cleaning fees
• Extra driver fees
• One way fees
• Living equipment
• Holiday Rewards Card with discounts to Tourist Attractions
• Travel wallet including road maps
• 24 hour nationwide road side assistance and freecall helpline
• Rates exclude all Excess Reduction Options.

RENTAL CONDITIONS

This document contains a summary of some of the Rental Conditions. For full detailed Conditions refer to the Conditions schedule in the Rental Agreement. Please note all prices quoted in this document are in New Zealand dollars. Rates and conditions quoted in our brochures and/or documentation are subject to change without notice.

RENTAL DURATION

When calculating the number of days a vehicle is rented, the day of pick up is counted as day one of the rental, regardless of pick up time. The day of the vehicle's return is counted as the final day of the rental. When a rental moves from one rate season into the next, the calculation is based on both rates.

• Minimum rental period is 5 days.
• Special rates are available for rentals of more than 50 days. Details available on application.
• Late pick up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.

ONE WAY RENTALS

One-way rentals are available between all branch locations.

BRANCH HOURS FOR PICK-UP AND DROP-OFF

Auckland & Christchurch: Daily from 0700 to 1800, 365 days per year.
Queenstown: Daily from 0800 to 1800, 365 days per year.

Pick ups after branch hours may be available by prior arrangement. Late returns will be charged on a per day basis.

OFFICE HOURS FOR RESERVATIONS

Daily from 0700 to 1800, 365 days per year.
Phone: +64 9 275 3013
Fax: +64 9 275 9690
Free Number within New Zealand: 0800 651 080
E-mail: nzinfo@maui-rentals.com
http://www.maui-rentals.com
Address: 36 Richard Pearse Drive, Mangere, Auckland, New Zealand

AIRPORT CONCESSION REVOVERY FEE

An Airport Concession Recovery Fee of NZ$5 per hire will apply for all hires with pick up or drop off at Queenstown airport. Thes surcharge will be payable to Maui directly upon collection of the vehicle.

WELLINGTON

Mau is able to accommodate pre-arranged pick up and drop offs at our Wellington branch if required (on request only). For all pick up and drop offs in Wellington a charge will apply. Prices on application.

TRANSFER

Maui provides free airport to depot transfer on day of arrival and departure for our Auckland and Christchurch Branch. Queenstown Branch is located at the Airport.

FOR YOUR PROTECTION

Personal Injury is covered through the Accident Compensation Commission, however, Maui strongly recommends that all clients take out Personal Injury Travel Insurance.

Standard Excess
All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first NZ$5,000 ("The Excess") of the cost of damage to third party property or to the rented vehicle, including single verhicle accident, windscreen and tyre damage, overhead and underbody damage, towing and recovery costs. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs (demurrage). The excess applies in respect of each claim, not rental.
The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completet, not at the completion of the rental. The excess will be refunded if we are successful in recovering the cost of the damages from the third party. Please note that Third Party claims cna take months or even years to resolve. Maui cannot force the destiny of these claims, it is up to our Insurance Company and the Third Party, may they be insured or not.

This excess can be reduced, in most circumstances, by the purchase of Excess Reduction Option 1 or Excess Reduction Option 2.

Excess Reduction Option I
Cost per day: NZ$17 (max charge NZ$510)
Excess reduced to NZ$880

With Excess Reduction Option I the hirer is responsible for the first NZ$880 of any accident (except in the case of any of the exclusions below) of the cost of damage to third party property or to the rented vehicle, including single verhicle accident, windscreen and tyre damage, overhead and underbody damage, towing and recovery costs. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs (demurrage). The excess applies in respect of each claim, not rental.

Excess Reduction Option II
Cost per day: NZ$25 (max charge NZ$750)
Excess reduced to NZ$220

With Excess Reduction Option I the hirer is responsible for the first NZ$220 of any accident (except in the case of any of the exclusions below) of the cost of damage to third party property or to the rented vehicle, including single verhicle accident, windscreen and tyre damage, overhead and underbody damage, towing and recovery costs, theft, fire or break-in. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs (demurrage). The excess applies in respect of each claim, not rental.

Exclusions

1) Standard Excess, Excess Reduction Option I and Excess Reduction II do not cover damage caused by water submersion or salt water damage.

2) Personal belongings are not covered. We recommend the hirer does not leave valuables in the vehicle and that take out personal insurance.

3) All Excess Reduction is void if the terms of the Rental Agreement are breached. The hirer will be responsible for the total cost of any damage. This will also include any damage caused by willful conduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.

4) The hirer will be responsible for the cost to retrieve or recover a vehicle, which has become bogged, regardless of the Excess Reduction Package taken.

5) The hirer will be responsible for the cost to replace keys which have become lost, or retrieval of keys which have been locked in a vehicle.

VEHICLE SECURITY DEPOSIT

On pick up of the vehicle, a Vehicle Security Deposit is payable. The amount is determined by the Protection Package selected. If you do not take Excess Reduction Opton 1 or 2, the Security Deposit is NZ$2,000 payable by cash, Traveller's Cheques, or credit cards. Should the Deposit be paid by credit card, the amount will be debited to your account immediately.

If Excess Reduction Option 1 has been taken the Security Deposit is NZ$880 payable by cash, Traveller's Cheques, or signed credit card.

If Excess Reduction Option 2 has been taken the Security Deposit is NZ$220 payable by cash, Traveller's Cheques, or signed credit card voucher.

The Security Deposit is fully refundable provided the vehicle is returned on time, undamaged, with a clean interior and with full fuel tanks. We reserve the right to retain a NZ$100 soiling fee if the vehicle is not returned with the interior in a clean condition. In the instance of Excess Reduction Option 2, the credit card voucher will be returned to the hirer.

INFRINGEMENTS

We reserve the right to charge the renter for any speeding or parking fines, associated administration costs and/or accidents including third party property damage not reported on return of the vehicle. The administration fee per fine will be NZ$50.

EXCHANGE RATE / CURRENCY VARIATIONS

All credit card transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. Maui accepts no liability for any variances up or down.

CREDIT CARDS

If a credit card is presented as payment, the credit card holder will be jointly and severally liable as a customer. The following credit cards will be accepted: Bankcard, Visa Card, Mastercard, American Express.

LICENCE

A full resident country driver's licence, held for at least a year, is to be presented at the time of rental. If the licence is not in English format, an international drivers licence is also required.

MINIMUM AGE

Drivers must be 21 years of age or over. A medical certificate stating that the customer is fit to drive the vehicle they have booked for the duration of the hire is required for drivers over the age of 75.

MULTIPLE RENTALS

Should a hirer have more than one rental (multiple rental) then these rentals can be combinded to qualify the hirer for our long term rate. Motorhome and car rentals in Australia, New Zealand and Southern Africa, for both Britz and Maui, can be combined to qualify if travel is within a 3 month period. e.g. One 14 day rental plus one 7 day rental qualifies for the 21 day rate.

For pick ups and drop offs on the same day, the daily rental charge for the last day of the 1st rental will be charged, and the daily charge for the first day of the subsequent rental will not be charged. Charges for additional hire equipment will be charged per vehicle rented.

LIVING EQUIPMENT

The Living Equipment (crockery, cutlery, cooking utensils, linen, sleeping bags, pillows and towels) for all Motorhomes is included in the daily rental rate at no extra cost.

CHANGE OF DROP OFF DESTINATION

If the hirer wishes to change the drop off destination after the rental has commenced, they must first obtain authorisation from the Reservations Centre in Auckland. Subject to the change being approved, an additional charge of NZ$150 will apply.

RENTAL EXTENSION

If the hirer wishes to extend the rental whilst on hire, they must first obtain authorisation from the Reservations Centre in Auckland. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone on confirmatin of the rental extension. Failure to obtain authorisation will result in a fee of NZ$500 in addition to the daily rate.

ROAD RESTRICTIONS

Rental Cars can only be driven on sealed/bitumen or well-maintained roads. No vehicle shall be driven on Skippers Road (Queenstown), Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook) and North of Colville Township (Coromandel Peninsula). Maui reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

ON-ROAD ASSISTANCE

Any problems associated with the vehicl, including equipment failure, must be reported to Maui as soon as possible, and within 24 hours in order to give Maui the opportunity to rectify the problem during the rental. Failure to do so will compromise any claims for compensation. We do not accept liability for any claims submitted after this period.

Please contact us tollfree on:
North Island: 0800 651 080
South Island: 0800 304 304

CHANGE OF VEHICLE

Should the vehicle booked be unavailable through unforeseen circumstances, Maui reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to any refund.

VOLUNTARY DOWNGRADE

Should the hirer decide to take a smaller vehicle than booked they will not be entitled to any refund.

CANCELLATION FEE

The cancellation fees are:
If cancelled 25 days prior to pick-up: No Fee.
If cancelled from 24 to 6 days prior to pick-up: 15% of Rental
If cancelled 5 days or less prior to departure or a No Show: 50% of Rental
If vehicle is returned early for any reason whatsoever: No refund available

IMPORTANT

Maui reserves the right to refuse any rental at its discretion.

ANIMALS

No animals are permitted in our vehicles.

PERSONAL AND COMPANY CHEQUES

Personal and Company cheques will not be accepted as payment for rentals at the time of pick-up. These must be paid to Maui Rentals 14 days prior to commencement of rentals. Personal or Company cheques are not acceptable as the vehicle security deposit.

DISCLAIMER

Illustrations and text in any of our brochures or website are a representation only of the vehicle depicted. Variances in the vehicles offered for rental could occur due to substitutions made by Maui or modifications and/or upgrades to the vehicle design by the manufacturer.

ADDITIONAL EQUIPMENT

To be booked at time of reservation:
Picnic Table NZ$22 per rental
Picnic Chair NZ$11 per rental
Picnic Umbrella NZ$22 per rental
Child / Booster seat NZ$11 per rental
Tent (4 persons) NZ$75 per rental
Vagabond Pack NZ$20 per day, maximum charge NZ$200 for 2 persons
Mobile Phones on request